There’s something of no insubstantial intrigue about people who go by single names. Such blokes usually tend to be quite achievers, speaking less and doing more. Satyapal, who works in the Purchase Department, had passed his B.Tech from APEEJAY University in the first division in June 2010. A man of few words and a penetrating stare, Satyapal also has a couple of diplomas to his credit – A PG Diploma in Operational Management and another in Supply Chain Management.
Working as a Senior Executive in the Purchase Department since 2010, Satyapal’s profile covers managing all of the Company’s electronic products at the Gurgaon plant. Working in a four-member team, Satyapal primary responsibility involves drawing up purchase plans for periods ranging from a week to a month. He also works in the supply quality team which is entrusted with ensuring adherence to the strict quality standards for supplies.
Satyapal’s main haunt, thus, is the Company’s Gurgaon factory where he looks into issues shortage fulfilment, procuring materials at the most competitive prices and arranging kits for supply.
This young and strapping engineer is a cricketing enthusiast and is a regular on the Su-Kam corporate cricket team. He had once won a Blackberry as part of the victorious Su-Kam cricket team for outstanding performances in matches. Satyapal finds inspiration for pushing on in work from his family, which he credits for his successes in academics and at work.
Greatness, now expert-certified: The Company’s rapid strides in the African market make Satyapal proud
Manufacturing concerns don’t manufacture everything that goes into the constitution of their final products; it’s simply more economical to outsource the production of certain component-parts to other manufacturing units. Su-Kam Power Systems Ltd too contracts a number of credible manufacturing units for supplies of various participant components for the production of its marquee power-backup products. Sandeep Jain is one such supplier with whom Su-Kam has been involved in a long and fruitful business relationship. Sandeep’s firm supplies Inverter Cabinets to Su-Kam in bulk quantities. This business relationship between Sandeep’s concern and what’s arguably India’s best loved inverter manufacturer has been going strong for twelve years now, a fact that finds resonance in the strong personal bond between Sandeep and Mr Kunwer Sachdev, the Managing Director of Su-Kam Power Systems Limited.
A purveyor of deep waters: Sandeep Jain
Sandeep’s manufacturing unit is located in Khayala village in West Delhi. His father was an M.Tech from the prestigious IIT – Delhi. Since engineering ran in Sandeep’s veins, it was only natural that he himself went on to successfully pursue his B.Tech from Punjab Engineering College, Chandigarh. His family had started out with manufacturing for the electronics industry, supplying Sheet Material Tablets. Gradually the Jains ventured into the production of sundry components for the Computer-Manufacturing Industry. However, fate was to deal a cruel hand to the family as in 1992, with the ushering-in of a new liberalisation regime, cheap Chinese imports flooded the Indian markets, driving Indian businesses out of circulation. Not the ones to lose heart, the family shifted to the telephone-components manufacturing business, catering primarily to the needs of PCOs offering STD services. However, in business lightening does strike twice and when mobile telephony appeared on the scene, STD PCOs, and ultimately, manufacturing for the industry, came to a standstill. With this Sandeep Jain’s family finally decided to try their luck in the Inverter-components manufacturing sector and struck gold. Their very first client in this new business pursuit was Su-Kam Power Systems Ltd.
Once upon a time in India: Chilling out in the great outdoors
Sandeep Jain, who represents his manufacturing concern as Director, confides in us that his business took the conscious decision to stick with Su-Kam as their sole clients. He tells us that initially he had business offers from other inverter-manufacturers as well and rejecting the temptation in favour of their current and sole client was a big risk. The decision, however, bore very sweet fruits for Sandeep as the two have been living through a mutually profitable business relationship for over twelve years now.
Sandeep contends that what makes Su-Kam the most valued client is the fact that it treats all its suppliers with the utmost integrity. He finds the staff he deals with to be most helpful and cordial. Payments, he adds for good measure, are always prompt and exact.
Sandeep says that Su-Kam uncompromising insistence on quality helps them stay fighting fit in a very competitive business. His concern has always kept up with the innovation requirements of the Company. Their long and deep relationship with Su-Kam, Sandeep informs us with unconcealed pride, has allowed them to introduce the very latest cutting edge facilities for their Tool Room.
Time out! : Sandeep relaxing by the pool
Sandeep’s manufacturing unit has always been a valued supplier of the Company, a fact testified to by the numerable Best Partner Awards conferred upon the former by the Company. His concern also indulges in frequent interactions with Su-Kam’s R&D, Quality and Purchase teams. Sandeep considers Su-Kam to be more of a family than a mere client. He says that he takes pride and satisfaction in the Company’s myriad successes as the two businesses co-exist in a symbiotic relationship with each other. He shares a personal rapport with Mr Sachdev and professes his admiration for the manner in which the latter has led the Company through waters still and choppy. We take Sandeep’s word for it. After all, he has twelve years of fidelity to vouch for it.
A clock-work orange: Sandeep at work
Karambeer started out in Su-Kam Power Systems Limited as a driver to the MD, Mr Kunwer Sachdev. The year was 1998 and all a young Karambeer wanted from life was a steady job. Little did he know that destiny had different ideas for him. Today Karambeer works as Manager – Production at the Company’s Gurgaon plant and is ceaselessly acquiring technical knowledge pertaining to his work on the job. The journey from being a chauffeur to a manager in a skill-oriented business of great competiveness has been borne with utmost humility by this Gurgaon native.
Goldeneye(s) : Karambeer at work
Karambeer was born and brought up in Gurgaon. He studied there and the fast mushrooming industrial sector in the vicinity of his village invested him with aspirations and hope. His father, a retired army-man, wished for the son to find employment close to home. Karambeer hails from a joint family set-up and has an elder brother. In 1998 there was an opening for driver to the MD and Karambeer got selected for the same. There he had the opportunity to observe Mr Sachdev’s work-ethic from close quarters. He says that not only was his boss very supportive and encouraging, but he also never shied away from treating the young Karambeer as a member of an extended family.
Thus were sown the seeds of an enduring relationship of loyalty and faith. Karambeer has now spent fifteen years in Su-Kam, which he refers to as his family. As a Production Manager at the Company’s Gurgaon plant, Karambeer is responsible for the whole of the plant’s operations. Some of the segments he looks after include stores, production, logistics and operations. Being a son of the soil, as it were, Karambeer often uses his native charm to disentangle tricky situations on the ground, especially in logistics.
Self–assured and world-assuring: Karambeer in a lighter mood
Karambeer may have spent his entire professional life with Su-Kam, but this fact, he says, hasn’t prevented him from feeling as energetic as a rookie youngster every day at work. He particularly enjoys the employee-bonding events organised by the Company and eagerly participates in all of them. He considers his journey with the Company a testament to the triumph of hard-work and sustenance over all formal qualifications.
Karambeer is currently pursuing a diploma course in technical studies from an open university located in Karnataka. His vision for his Company exudes child-like naivety – Karambeer wishes for the Su-Kam brand to be synonymous with inverters just as a ‘Colgate’ is used interchangeably with oral hygiene or a ‘Tata’ with trucks. As ambitious as this may sound, history teaches us that any business is only as great as the dreams its stakeholders have for it. In that sense Su-Kam is in good, strong hands indeed.
Deepak is the Head of Production at Su-Kam Power Systems Limited, a company he had joined in 2007. Deepak hails from the hilly state of Uttarakhand where he had done his B.E. in Mechanical Engineering in 1991. He then bolstered his technical qualification with an MBA in Office Management, which was pursued congruously with work.
On target, always: Deepak Pandey
Deepak has a cumulative experience of nineteen years in a myriad mix of various engineering-centric industries. He has previously worked with an Indian automobile major and also with a leading Indian two-wheeler manufacturer before joining Su-Kam.
The point is moot: Addressing employees
Currently heading the Gurgaon production establishment, Deepak has so far successfully executed three major projects for Su-Kam. His initial profile in the Company involved dealing with all the vagaries of material sourcing and tasks pertaining to supplier-management. One of the more noteworthy projects undertaken by Deepak in Su-Kam was the one pertaining to Transformers and Tubular Batteries. Nurturing newly-developed products in order to make them market-ready is an important component of his current profile in the Company.
On my command: Deepak at work
Deepak is blessed with a lovely family which, in his own words, forms a pillar of strength in his life. Mrs Deepak Pandey, herself a qualified engineer, is a homemaker. Mrs and Mr Pandey are parents to two children studying in classes 8th and 2nd respectively. His parents continue to live in their ancestral village in the Pauri-Garhwal district of Uttrakhand.
Always a keen observer of occurrences at the workplace, Deepak quips that the Company has come a long way from being a traditional-minded setup to becoming a power back-up giant with full automation of production processes. He contends that the shift to full automation was a breakthrough in the annals of the Company’s forward march. Among his cherished projects executed in Su-Kam Deepak points to the Tubular Battery project successfully completed in the June of 2011.
Deepak is a passionate traveller and dreams to travel the world, especially to its lesser known corners. He is also incredibly sociable and has always been an enthusiastic participant in all of Su-Kam’s socio-cultural events.
The Company organises leadership programs at the interval of six months every year and Deepak had recently participated in one such program held at Chail in Himachal Pradesh. He had recently visited Su-Kam’s solar module plant in Hyderabad and has always loved keeping direct supervision over the Company’s production facilities.
Deepak hopes to see Su-Kam diversify its product bouquet further; for instance to take its batteries manufacturing business beyond being inverter-centric. He shares that initially the manufacturing facilities in place were somewhat disorganised and meeting the requirement of 1,00,000 pieces per month was a challenge. With team work and perseverance, the production team managed to overcome the early teething problems to clear the path for a spectacular ascent in production quality and output, over which Deepak today presides with aplomb.
Amar Chawla’s business relationship with Su-Kam, in which he plays the part of a supplier of Inverter Fans, had commenced in 2003. Inverter Fans are used for cooling the power back-up devices in which they are fitted. These components are indispensable in their importance for the production of quality inverters. Amar’s Bangalore-located concern serves a number of big industry players. Su-Kam is one of the biggest of Amar’s customers, but not ‘the biggest’. Nevertheless, the inverter manufacturing major has a special place for Amar in his scheme of things on account of the cordial and harmonious relationship he has had with it over the many years of mutual association.
Winsome smile indeed: Amar Chawla, Su-Kam’s Bangalore-based supplier
Amar hails from a traditional business family. His firm, constituted in 1966, is organised in the form of a Partnership in which Amar is a full-time partner. This B.Com graduate from the University of Bangalore contends that what distinguishes Su-Kam as a client is a relentless adherence to transparency. Payments have always been prompt and the “coffee served at the Su-Kam Gurgaon facility always hot”. He’s, of-course, referring to the warmth in dealings with Su-Kam as a whole. Indeed, Amar fondly recounts memories of visiting the Reception at Su-Kam Gurgaon and walking in to meet the MD, Mr Kunwer Sachdev, without prior appointment. He says that he has always found the MD to be cooperative and encouraging. He shares some of his first memories of visiting the MD’s office; of coming across an inscription on the table that read “Have you brought a problem to me, or have you brought a solution to me.” Amar believes that he learnt something new and invaluable every time he came visiting the MD.
And the last time Amar came visiting was a couple of months ago in Delhi for a Business Partners Meet. Being a gentleman and a survivor – he had rode roughshod through the twin economic severities of 1992 and 2000 – Amar upholds the belief that honest and persevering businesses can overcome great challenges by working diligently in tandem.